Network
1.Why can't the wallet APP show CoinWind webpage?
For this issue, you can try the following solutions:
The loading time of the application will be longer when you open it for the first time with a new device, but it will respond more quickly when you open it again
Check the network connection, switch the network
Exit your wallet, clean up the phone program, visit CoinWind website, disconnect the wallet, and reconnect
Try to restart the phone
Try another wallet
2. I have selected the wallet corresponding to the chain, but why does it show "main chain error"?
For this issue, you can try the following solutions:
Clear the wallet cache in the settings
Exit your wallet, clean up the phone program, visit CoinWind website, disconnect the wallet and reconnect
Try other wallets
3. Why does it always prompt a network error after I open the wallet?
Try to turn off "Switch browser" in the settings
Try other wallets
4. Why can't the token income information be displayed on the official website on the PC?
When the official website is not connected to the wallet, you cannot view the token or other related information. You can search our official website through the tutorial at the bottom of the official website to install the MetaMusk extension, or enter our official website through CodeBank or Huobi Wallet.
5. Why can't the project be accessed or the project information is not displayed completely?
There are many reasons why the project cannot be opened or the project information is not displayed completely. You can try the following operations:
Check the network connection, switch the device network
Exit your wallet, clean up the phone program, open CoinWind, disconnect the wallet, and reconnect
Try to restart the phone
Try other wallets
Contact us
6. Why can't I switch the HECO/BSC chain on the wallet?
1. Clear wallet cache
2. Click on the upper right corner of CoinWind, disconnect the wallet, reopen the CoinWind website on the corresponding chain, reconnect the wallet, and refresh the webpage
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